Use chatbots to start a conversation with your customers, collect their information, and send it further to your team to generate leads.
Chatbots also act as surveys by asking your customers questions related to your brand.
Chatbots are quick and efficient in answering your customers' queries, so the sales staff can focus on more complex problems faced by the customers.
Chatbots assist your customers by providing a quick response in finding what they are looking for, converting leads into sales.
Ecommerce chatbots increase sales by engaging with the user, much like a salesperson does when you walk into a store. This conversational eCommerce approach can increase sales revenues from 15% to 35% when users engage with our chatbot.
The chatbot builds a faster connection with the user’s needs and eliminates obstacles, unlike a static site. Customers that engage with the Customer Maps eCommerce chatbot are more likely to make a purchase.
Built for Conversational Ecommerce
Ecommerce chatbots work on all eCommerce platforms. Here are some details:
Shopify, Magento, Big Commerce, WooCommerce
LeadBot Lead Generation
Leadbot, which is tailored to each industry, collects lead information and helps qualify each lead while also assisting with appointment setting. Leads are then sent straight to your salesperson or sales CRM in real time.
The LeadBot asks questions to gather information and sends the lead out in real-time. You can remove questions and select the button options when you set up the LeadBot. You can also create a custom LeadBot.
Lead generation forms are built into the chatbot's conversation with the user. This allows the user to naturally engage in conversation and for the chatbot to casually ask for contact information and other questions.
-Lead forms are pre-populated, so you can create a form quickly. -Qualification questions can be customized to improve lead quality. -Easily add button options to increase form completion speed.
See what our customers are saying
I have been working with Customer Maps for a year now and I have been very pleased with the work. They are experts in their field and continues to provide innovative solutions. I highly recommend the team there!
-David Lui, CEO & President @KORITE | Board Director | Advisor | Brand Transformation | Omnichannel Commerce Leader & Investor
The staff at Raydius Digital are very professional and experienced at their craft. They helped us establish a strong social media presence and presented us with a unique pathway forward. The team is very responsive and creative which was most welcome!
-Brad Trumble, Vice President, Business Development at Critical Control Energy Services
Ahsen and his team provided us excellent support with our Ecommerce website. They were able to problem solve and efficiently find solutions for our Shopify website in the areas of shipping policies, banking information, etc. They presented us with various options. They have a positive attitude and friendly customer service/support.
-Alnoor Remtullah, President at Twiga Industries Inc.
Brands That Trusts Us
At Customer Maps we are committed to show up when customers search for your product & services. Understand your customers, map the modern journey and reach them first to WIN.